Puerto Vallarta • Jalisco • Nayarit

Luxury Private
Transportation
You Can Trust

Safe, discreet, and reliable transportation across Jalisco and Nayarit — from airport pickups to private journeys across Mexico.

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⭐⭐⭐⭐⭐
5-Star Rated Consistently Excellent
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Family-Owned & Operated Carlos & Elena
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Fully Licensed & Insured Your Safety is Our Priority
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Bilingual Service English & Spanish
Client Testimonials

What Our Clients Say

Real travelers. Real experiences. Discover why discerning visitors choose Five Stars Transportation.

"
★★★★★
"Our driver was very communicative. He even sent us a picture of himself with a placard that included our name the day before we arrived. Upon our arrival, he met us right outside the airport. The car was pristine and he offered us a refreshment. The drive to the hotel was pleasant, and he helped us with our luggage. I would definitely use him again."
— Megan L.
Miami, FL • June 2025
"
★★★★★
"We had the most lovely experience with Carlos and Elena! Definitely worth it not having to worry about taxis or Uber. Elena was a fantastic driver and had cold beverages waiting for us in the car. She was prompt and incredibly friendly, and Carlos communicated with us throughout. Highly recommended!"
— Amy T.
California • Oct 2025 • Couples
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★★★★★
"We used Five Stars Transportation for round-trip airport transportation as well as a day trip from the resort to a yacht with a few stops throughout the day. Carlos and Elena were very kind and time efficient. We will definitely be calling them for our yearly PVR trip from here on out!"
— Emily R.
California • Oct 2025 • Couples
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★★★★★
"I was traveling alone to Puerto Vallarta. Carlos was very communicative prior to my landing and kept me updated on when to meet him. He was very professional and extremely courteous. I would recommend Carlos for any of your travel needs."
— Claire W.
Feb 2025 • Solo Traveler
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★★★★★
"Carlos is amazing — we have used his services several times. Always on time, kind, and professional. We use them with all our guests in and out of Puerto Vallarta."
— Linda S.
Feb 2024 • Repeat Client
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★★★★★
"Carlos and Elena are warm, professional, timely, and flexible. We needed airport shuttles for 18 people on my yoga retreat — to and from Vallarta at our San Pancho Resort. Safe, comfortable service throughout. Their genuine warmth and care sets them apart. Highly recommend!"
— Kristen A.
May 2025 • Group / Business
Read All 35+ Reviews  →

All reviews verified on TripAdvisor

What We Offer

Our Services

Every journey is tailored to your needs — combining safety, comfort, and punctuality across Jalisco and Nayarit.

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Airport Transfers
Puerto Vallarta

Start your vacation stress-free. We meet you at Puerto Vallarta International Airport and handle everything — luggage, routing, and your comfort — so you arrive relaxed and on time.

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Private Chauffeur Services

Your personal driver for the day or the trip. Explore at your own pace with a professional, discreet chauffeur who puts your safety and comfort above all else.

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Event Transportation

Weddings, anniversaries, corporate events — arrive in style. We coordinate seamless group transportation so your event is flawless from the first arrival to the last departure.

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Private Tours Across Mexico

Discover Jalisco and Nayarit on your terms. From coastal towns to colonial cities, our private tours are crafted around your interests with a trusted local at the wheel.

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Long-Distance Travel

Guadalajara, Mexico City, Riviera Nayarit — wherever you need to go. Our long-distance service is the safest, most comfortable way to travel between destinations across Mexico.

Our Promise to You

Why Discerning Travelers
Choose Five Stars

✓
Safety-First Approach

Your wellbeing is our absolute priority. We follow every safety protocol, drive defensively, and choose routes we know intimately. You are never just a passenger — you are our responsibility.

✓
Impeccably Maintained Vehicles

Our premium SUVs are serviced regularly, sanitized before every trip, and always presented in spotless condition. Comfort begins the moment you step inside.

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Professional, Respectful Drivers

Carlos and Elena treat every client with the same care and respect they would show their own family. Discreet, courteous, and genuinely invested in your experience.

✓
Always On Time

We understand that your time is precious, especially when catching flights or meeting schedules. Punctuality is not just a policy — it is a personal commitment.

✓
Personalized Service

Every client is different. We listen, we adapt, and we go the extra mile — whether that's a cold bottle of water waiting for you, or a scenic detour you didn't know you needed.

Five Stars Transportation silver Chevrolet Suburban — ready for your journey
10+Years Serving Travelers
5★TripAdvisor Rating
EN/ESBilingual
Travel in Style

Our Fleet

Five Stars Transportation fleet at Puerto Vallarta airport — multiple silver Chevrolet Suburbans
Our fleet at Puerto Vallarta International Airport
Five Stars Transportation silver Chevrolet Suburban at luxury resort in Puerto Vallarta

"Premium, well-maintained vehicles designed for your comfort and peace of mind — every single journey."

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Spacious Interior
Full-size luxury SUVs accommodating up to 6 passengers with ample legroom and luggage space.
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Climate Controlled
Powerful air conditioning ensures a comfortable temperature regardless of Mexico's warm climate.
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Sanitized Before Every Trip
Each vehicle is thoroughly cleaned and sanitized before every booking. Your health and comfort come first.
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Fully Insured & Maintained
Regular mechanical servicing and full insurance coverage give you complete peace of mind on every route.
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Complimentary Wi-Fi
Stay connected during your journey with complimentary mobile internet available on request.
The People Behind Your Journey

Meet Your Drivers

Five Stars Transportation silver Chevrolet Suburban parked at a beachfront resort
Your ride is ready.

Every trip in a spotless, fully equipped Suburban.

Carlos & Elena Reyes

Your Trusted Drivers
Across Jalisco & Nayarit

With over a decade of experience navigating the roads of Jalisco and Nayarit, Carlos and Elena have built Five Stars Transportation on a simple, uncompromising belief: every passenger deserves to feel safe, comfortable, and genuinely cared for.

As a husband and wife team, they bring something rare to private transportation — a personal touch that no corporate company can replicate. They know these roads intimately, they speak English fluently, and they treat every client like a guest in their own home.

Whether you're arriving at Puerto Vallarta airport for the first time or heading to a remote beach in Nayarit, Carlos and Elena will get you there safely, on time, and with a smile.

Fully licensed and insured professional drivers
Fluent English & Spanish — no language barrier
Deep local knowledge of Jalisco & Nayarit
Family-focused, safety-first philosophy
Trusted by hundreds of North American travelers
Where We Operate

Service Areas

Private transportation across Mexico's most beloved coastal destinations — and beyond.

Jalisco

State of Jalisco, Mexico
  • 📍 Puerto Vallarta — Airport Transfers & City Transport
  • 📍 Guadalajara — Long-Distance & Private Routes
  • 📍 Costalegre — Coastal & Resort Destinations
  • 📍 Tequila — Day Trips & Distillery Tours

Nayarit

State of Nayarit, Mexico
  • 📍 Sayulita — Surf Town Transfers
  • 📍 Punta Mita — Luxury Resort Transportation
  • 📍 San Pancho (San Francisco) — Private Transfers
  • 📍 Bucerías — Beachside Transfers
  • 📍 Nuevo Vallarta — Hotel & Resort Pickup
✦   We can travel anywhere across Mexico upon request   ✦ Reach out to us for a personalized quote  →
Ready to Travel?

Book Your Ride

Complete the form below or message us directly on WhatsApp for the fastest response.

Fastest Response
For immediate assistance, message us directly on WhatsApp. We typically respond within minutes.
Message Us on WhatsApp
Good to Know
  • We confirm bookings within a few hours
  • No payment required to request a quote
  • Available 7 days a week, early & late
  • Flight tracking for airport pickups
  • Free cancellation with 24hr notice
  • Bilingual communication guaranteed
Common Questions

Frequently Asked Questions

Absolutely. Safety is the foundation of everything we do at Five Stars Transportation. Our vehicles are fully insured, regularly maintained, and inspected before every trip. Carlos and Elena are experienced, licensed professionals who know these roads inside and out. We do not rush, we do not take unnecessary risks, and your wellbeing is always our first priority. Many of our clients are families with children — we take that responsibility seriously.

Yes, absolutely. Both Carlos and Elena are fully bilingual in English and Spanish. You will never face a language barrier with us. We communicate clearly and professionally before, during, and after your journey — from booking confirmations to navigating your destination.

Booking is simple. You can use the form on this page to send a request, or — for the fastest response — message us directly on WhatsApp. We recommend contacting us at least 24 hours before your travel date. For airport transfers, we ask that you share your flight details so we can monitor arrivals and adjust for any delays.

Yes — airport transfers to and from Puerto Vallarta International Airport (PVR) are one of our most popular services. We track your flight, wait for you at the arrivals area, and assist with your luggage. There's no stressful scramble for a taxi — just a calm, professional welcome from the moment you land.

We primarily serve Jalisco (Puerto Vallarta, Guadalajara, Costalegre, Tequila) and Nayarit (Sayulita, Punta Mita, San Pancho, Bucerías, Nuevo Vallarta). However, we are able to travel to virtually any destination across Mexico upon request. Please contact us with your specific route and we will provide a custom quote.

Yes. Long-distance travel is one of our specialties. Whether you need to travel from Puerto Vallarta to Guadalajara, or from Sayulita to a more remote destination, we offer private door-to-door service. This is the safest, most comfortable way to travel long distances in Mexico — far preferable to public buses or unfamiliar rental car routes.

We operate premium, full-size SUVs (Chevrolet Suburban style) that comfortably accommodate up to 6 passengers plus luggage. Our vehicles are kept in immaculate condition, fully air conditioned, and sanitized before each trip. We believe the quality of your vehicle reflects the quality of your entire experience — so we take vehicle maintenance very seriously.

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